Getting a CRM education...
One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the requirements gathering process.
$15 Million from Bessemer
Tomorrow morning we will announce that we've raised another $15 million to help Intacct to grow our business. This is on top of $14 million we raised in June 2007 and raises the total amount invested in Intacct since its founding to just more than...
Read more about $15 Million from Bessemer...CRM and social networking...
I was quoted in Computing the other week making somewhat unsupportive remarks about the CRM vendor’s attempts to harness social networking. In essence my feelings are that companies need to understand the impact of social networking rather than...
Read more about CRM and social networking......Send Notes to your Evernote Notebook from Twitter
You can now take notes in Evernote directly from Twitter. You can also view what people are saving into Evernote through a simple...
Read more about Send Notes to your Evernote Notebook from Twitter...How to Finance Human Capital Projects
People are constantly investing. Much more so of their own feelings and emotions that their own money. When people invest of themselves, they prefer their human investment to be returned at some stage. If you are supportive of a friend or peer, you...
Read more about How to Finance Human Capital Projects...Go Channels!
Indirect channels are the future of distribution for SaaS applications. That's a bold statement - to date not very many software as a service companies have great track records of working with partners, as I talked about in my earlier post reacting...
Read more about Go Channels!...Salesforce CRM
Easy-to-use Web-based CRM solution for sales, service, marketing, and call center operations that streamlines customer relationship management and boosts customer satisfaction. Organizations can enjoy unparalleled productivity, revenue growth, and...
Read more about Salesforce CRM...